Frequently Asked Questions
Find answers to common questions about our hosting services. If you can't find what you're looking for, please contact our support team.
Getting started is easy! Simply choose the hosting plan that best fits your needs, complete the checkout process, and your hosting environment will be set up automatically. You'll receive login details via email within minutes.
Yes, we offer a 30-day money-back guarantee on all our hosting plans. If you're not satisfied with our service within the first 30 days, you can request a full refund, no questions asked.
You can upgrade your hosting plan at any time through your client area. The upgrade process is seamless and typically takes just a few minutes with no downtime.
All our hosting services include DDoS protection at no additional cost. We use a combination of hardware and software solutions to mitigate attacks up to 100Gbps, ensuring your services stay online even during an attack.
We guarantee 99.9% uptime for all our hosting services. If we fail to meet this guarantee, you'll receive credit on your account based on the amount of downtime experienced.
Still have questions?
Our support team is available 24/7 to help you with any questions you may have.